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Missed Call Recovery
Every missed call gets an instant text with a link to book.
When you can’t answer, the caller gets a text from your business within seconds, before they ring the next number on Google. They reply with what they need or book straight from the link, and you get notified.
- Text sent within seconds of the missed call
- Booking link to your calendar
- Owner notified with the details
From $149/month + GST
Plus a one off setup from $297.
Calls
AI Voice Receptionist
Answers the calls you can’t take, 24/7, captures the details and books the job.
Your receptionist answers in your business’s name, tells callers it’s an AI, takes the job details and texts you a summary. It books into your calendar, answers from the FAQs you approve and follows up by SMS.
- Answers after hours and while you’re on a job
- Books into your calendar
- Call summary texted to you
Every channel
AI Chat, SMS and Social Replies
Answers website chat, SMS, Facebook and Instagram messages and WhatsApp straight away.
Enquiries that land at 11 pm get an answer at 11 pm, on whatever channel the customer used. The assistant answers from the knowledge base you approve, asks the questions that sort serious enquiries from tyre kickers, and books them in.
- Website chat, SMS, WhatsApp, Facebook and Instagram
- Trained on your own FAQs
- Books into times you’re free
Bookings
Online Booking and Reminders
Customers book themselves into times that suit you, with reminders that cut missed appointments.
A booking calendar that syncs with Google or Outlook, so customers can only book when you’re actually free. Confirmations and reminders go out by text and email automatically.
- Syncs with Google Calendar and Outlook
- Text and email reminders
- Reschedule links so jobs don’t just vanish
Runs day and night
Automatic Follow Up
Moves each enquiry to the next step: quote sent, job booked, reminder out, invoice raised.
Quotes get chased until you get a yes or a no. Booked jobs get reminders. Every step is a rule you approve, so nothing goes out that you haven’t seen.
- Quote follow up until there’s an answer
- Booking confirmations and reminders
- You approve every message
One customer record
Job Tracker and Inbox App
Every call, text, email and booking in one record and one inbox on your phone.
Jobs move from new to booked to done on their own as calls, texts and bookings come in. Reply to any customer from one app, whatever channel they used.
- Calls, texts, emails and DMs in one inbox
- Jobs move stage by stage automatically
- Mobile app for iPhone and Android
Reputation
Google Reviews and Reputation
Asks every customer for a review after the job and helps you reply to every review.
A review request goes out after every finished job, so your Google rating builds while you work. Unhappy feedback comes to you first, and AI drafts replies to new reviews for you to approve.
- Review request after every finished job
- Negative feedback flagged to you first
- AI drafted review replies
Payments
Invoices and Text to Pay
Send invoices and payment links by text, with automatic reminders for overdue bills.
Customers pay from their phone with a card through Stripe, Square or PayPal. Overdue invoices get polite reminders, so you’re not chasing money at night.
- Invoices and payment links by text and email
- Card payments through Stripe, Square or PayPal
- Automatic overdue reminders